Shipping policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please review our updated shipping policy below:

PROCESSING TIME

  • All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.

SHIPPING DESTINATIONS

We currently ship to the United States, Canada, United Kingdom, European Union countries, Mexico, South America, and Australia.

SHIPPING TIMES & METHODS

Delivery times may vary depending on your location and any carrier delays beyond our control.

United States

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

Canada

  • Standard Shipping: 5–10 business days

  • Note: Duties, taxes, or customs fees are the responsibility of the customer and may be collected upon delivery.

United Kingdom

  • Standard International Shipping: 7–15 business days

  • Note: Duties, VAT, or customs fees are the responsibility of the customer and may be collected by your local customs office.

Europe (EU Countries)

  • Standard International Shipping: 7–15 business days

  • Note: Duties, VAT, or customs fees are the responsibility of the customer and may be collected by your local customs office.

Mexico

  • Standard International Shipping: 7–15 business days

  • Note: Duties, taxes, or customs fees are the responsibility of the customer.

South America

  • Standard International Shipping: 7–21 business days

  • Note: Duties, taxes, or customs fees are the responsibility of the customer.

Australia

  • Standard International Shipping: 7–21 business days

  • Note: Duties, taxes, or customs fees are the responsibility of the customer.

SHIPPING RATES

Shipping rates are calculated at checkout based on your order total and shipping destination.

Free Shipping:

  • United States:

    • Free standard shipping on orders over $40 USD

    • Free express shipping on orders over $80 USD

  • Canada:

    • Free standard shipping on orders over $55 CAD

    • Free express shipping on orders over $100 CAD

  • United Kingdom: Free international shipping on orders over $80 USD

  • European Union: Free international shipping on orders over $80 USD

  • Mexico: Free international shipping on orders over $80 USD

  • South America: Free international shipping on orders over $80 USD

  • Australia: Free international shipping on orders over $80 USD

ORDER TRACKING

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery status.

ADDITIONAL INFORMATION

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or delivery issues due to incorrect or incomplete addresses.

If you have any questions about your order, feel free to contact our support team at info@natsubeauty.com.

Thank you for supporting our business!